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The Value of an Intranet

February 6, 2010 By Chris Mundy Leave a Comment

“You don’t know how good something is until you loose it.”

If a company invests in an Intranet Site it is important that the value of the site be realised as an asset, early in its lifecycle.

Story… One organisation had built a substantial Intranet to cater for its 25,000 staff. It had become the thread to organisational navigation and knowledge. It had a team assigned to its management; it had standards, it was a good system. If you ever wanted to know anything about the organisation, you went to the Intranet.

The challenge I believe the company had was that it didn’t realise how valuable the Intranet site was to them.

They usually found this out the day there was a network issue and no one could access the Intranet. All of a sudden it was important to bring the system up ASAP.

If the company had taken the time to realise that this was a strategic information asset, I’m sure there would have been an increase in funding to enable newer technologies such as implementing a Content Management System rather than static HTML pages.

Some questions that may make you consider how valuable your Intranet is:

  • How many visitors utilise the Intranet on a daily basis? (Do you have any reporting in place to measure this)
  • How much corporate information is available on the Intranet?
  • If the Intranet was down, due to an outage, where would you go to get that same information in the interim?
  • How long would it take to get the static copies of the corporate information?
  • How long could you afford to have the Intranet inaccessible? 15 mins, less or more?
  • How much money would you potentially loose if the outage was more than say 15 mins? What about if it was half a day or a full day?

There’s a few questions to think about.

So, how valuable is your Intranet?

Filed Under: Intranets Tagged With: Value of an Intranet

About Chris Mundy

Chris helps people to communicate Technology through the Visualising IT Course.

Visualising IT helps people to maximise their use of diagrams, drawing and presentation to get the message across clearly and concisely to non-IT and IT audiences. Find out more about the Visualising IT Course here.

When he's not training, Chris helps people and organisations build and grow their online web presence. To find out how to develop your web presence go to the Warwick Stuart Website found here.

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